Service Technician

Charleston, SC
Full Time
Entry Level

Service Technician- Coffee and Tea Equipment

Our Company

Capitol Coffee Systems was founded to do one thing: Offer the highest level of service in the office coffee industry. More than 35 years and 3000 customers later (. . . yes we can brag a little) we provide quite a bit more than just the best coffee. Create an atmosphere of teamwork and appreciation by offering killer coffee, beverage and food programs, all with industry-leading service and support. So while our product menu has changed over 35 years, our dedication to service never will.

Capitol Coffee Systems is a family-owned business, which has been servicing the Raleigh/Durham area for over forty years. Our mission is to provide quality products to our customers while maintaining superior customer service.

Service Technician- Coffee and Tea Equipment

As a coffee and tea service technician, you work with coffee equipment manufacturers, coffee shops, restaurants and convenience stores to repair, troubleshoot, install machines, and related equipment. Your responsibilities are to service various coffee and tea machines, after installations regular inspections and maintenance.  You will carry out your duties by assisting in person, through email and over phone assistance. Must have previous electrical or technical experience!

 

Essential Duties and Responsibilities include the following:

Drives a service van or box truck to and from customer locations

Loads and unloads vehicle with equipment, parts, and product

Diagnose and repair all Capitol Coffee equipment, while ensuring all safety protocols are followed

Responsible to obtain signed equipment loan agreement for all installs from each customer and return paperwork to office at the end of shift

Clean coffee equipment as needed

Make filter changes and CO2 tank swaps, as assigned

Reports issues with vehicle to manager and ensures truck is brought in for routine maintenance

Physical Requirements

Able to climb into and out of truck cab and back of truck multiple times per shift

Be on feet throughout the day in customer facilities

Able to walk, climb, balance, stoop and kneel

Able to use hand tools such as screw drivers and crimpers

Must be able to manipulate hands and arms to work on the inside of machines

Must be able to safely lift 50-100 pounds from ground to counter height

Load and unload equipment with an average weight of 50-100 pounds. Individual will be required to frequently push/pull a hand cart with up to 200 pounds up to distances of 500 feet

Abide by company no alcohol/drug use policy

Able to withstand exposure to outside weather conditions

Competencies

Demonstrates exceptional technical skills and knowledge of coffee equipment

Able to maintain company records through use of smart phone, iPad, or laptop computer

Able to read and comprehend technical manuals

Able to comprehend technical training and training videos

Ability to read and comprehend simple instructions, short correspondence, and memos

Possess excellent interpersonal skills

Strong oral and written communicator

Works well as both an individual contributor and as a team member

Displays ability and willingness to make decisions

Exhibits sound and accurate judgment

Professional appearance and demeanor

Observe safety and security procedures

Licenses

Must have a valid driver’s license

Benefits

Flexible schedule

Health, Dental, and Vision insurance

Health Savings Account

PTO

401K

 

Capitol Coffee Systems, Inc. provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Type: Full-time

Schedule: 7:00 am- 3:30 pm

Pay: $25.00/hour

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